SMART RIDE SUPPLY SDN BHD
202601035467 (1697562-V)
38-2, JALAN PERAI JAYA 3, TAMAN PERAI JAYA, 13700 PERAI, PULAU PINANG
smartridesupply@outlook.com
smartridesupply.com

Privacy Policy

This Privacy Policy explains how SMART RIDE SUPPLY SDN BHD collects, uses, stores, and protects customer information when customers browse this website, make enquiries, create an account, place orders, arrange delivery, request support, or communicate with us about motorcycle spare parts, motorcycle accessories, maintenance components, and related products.

We may collect customer names, contact details, billing details, delivery details, order records, payment confirmation details, account information, enquiry messages, product preferences, website usage information, and information reasonably needed to process purchases or respond to customer service matters.

Customer information is used for order fulfilment, delivery arrangement, payment confirmation, customer support, account administration, fraud prevention, dispute handling, legal compliance, tax and accounting records, website security, and service improvement. We do not sell customer personal information.

Information may be shared only with service providers involved in payment processing, courier delivery, website hosting, technical support, accounting, legal compliance, or operational services needed to complete an order or maintain this website.

Customers should ensure that information submitted during checkout is accurate and current. Incorrect names, phone numbers, delivery addresses, or payment details may delay order processing, courier delivery, or customer support.

We take reasonable steps to protect customer information against unauthorised access, misuse, loss, or disclosure. Customers are responsible for keeping their account login details secure.

Customers may request access, correction, or deletion of personal information, subject to legal, tax, fraud-prevention, and business-record requirements.

For questions about this policy or an order, customers may contact us at smartridesupply@outlook.com.